How the Perpetoo Car Rental Marketplace car rental app works

The process of renting a car as a driver is as follows:

A driver can send several car rental requests at the same time. The platform itself will suggest you send rental requests to 3-4 different cars. It is allowed to send even more rental requests to the same owner if he has several cars available listed on the Perpetoo.com car rental app. There is a timeout to confirm acceptance by the owner. Some respond in a few minutes, others in a few hours, in the end we are all different.

After the acceptance of the owners, the person who made the request is free to choose the car to which he will make the online payment and thus complete the reservation. Only after this step will the two know their identity and contact details so that it is easy for them to meet. The application will automatically generate the documents necessary for the rental that will have to be printed in two copies by the landlord or by the driver in case the landlord will not be able to. At the meeting place, the owner will make sure that the driver is the user who made the payment after completing the rental request and will check the data with the driver. If everything is fine then the driver will move on to the next step, that of checking the car. It will be ensured that the car delivered by the owner is exactly the one reserved on the platform. It will be checked if the car has visible damage. If they exist, they will be photographed and reported by the driver in the minutes of delivery and receipt and the photos uploaded to the application so that it is clear that the damage existed before the start of the rental. Right, right? After all, we all did this when we rented a car in the "classic Rent-a-car" system. It's just that now there is a designated place in the platform where they can be uploaded and remain as evidence in case of need.

After completing this step, all that remains to be done is to sign the delivery - receipt annex, each will have a copy and then the journey can begin. Simple isn't it?

The process of renting a car as a landlord is as follows:

Owners who have cars listed on the Perpetoo.com car rental app will receive booking requests. All are notified both by email and by phone so that the response time to the response is as short as possible. They will be able to receive several booking requests even for 3-4 different cars at the same time, for the same period. The owner is the only one who will choose which of the cars for which he has received the rental request he will accept and which he will not. The reviews and rating of the applicant will always be useful in such situations. And we're proud of that. With several applications accepted, the driver is finally free to complete the reservation and pay online for which car he deems most suitable for his journey. After the online payment is made by the driver, the application will automatically generate the necessary rental documents that will have to be printed in two copies by the landlord or by the driver in case the landlord will not be able to. At the meeting place, the owner will make sure that the driver is the user who completed the rental and will check the data with the driver. The original identity card, driving license and bank card from which the payment was made will be verified in the original. If everything is fine then the driver will move on to the next step, that of checking the car, if the car has current visible damage, they will be photographed and reported by the driver in the minutes of delivery and receipt and photos uploaded to the application so that notes clearly that the damage in question existed before the start of the lease. After completing this step, all that remains to be done is to sign the delivery - receipt annex, each will have a copy and then the journey can begin.

On return from the trip, the owner will bring the previously signed delivery and receipt process and will inspect the visible condition of the car. It must be returned with the same fuel level as at the beginning and in the same state of cleanliness. If no damage is noticed then both the driver and the owner will sign the handover process, the owner will upload a picture of this process in the application. Within 2-3 days the money stopped by the platform as a guarantee will be returned to the driver and the money for rent will go to the owner's account. In the unpleasant case where there is damage as a result of the lease, then such damage will be reported by the landlord in the process of delivery and receipt. Photos of the damage will be taken and uploaded to the application. The report will have to be signed and the owner will initiate the damage reporting process (see terms and conditions for damage reporting). The money for the warranty will be stopped until the damage is resolved, so if the damage will cost less than the warranty, the rest of the money will be returned to the driver.

* It is important to remember that the car for which the rental request is made, the acceptance is received by the owner, and the payment is made by the driver, it is also the car that the driver will receive. If the owner owns several similar cars, he is obliged to reserve the car for which he has given his approval and received the booking confirmation. The Perpetoo Car Rental Marketplace car rental application also generates CASCO insurance documents completed with the data of the rented car. These can be downloaded by drivers or owners from their account in the Confirmed Reservations / Reserved Cars rental area.