These Terms and Conditions of Use (“General Conditions of Use”, “General Conditions” or “Conditions”) govern your access and use of the applications, websites, content, products and services made available by PERPETOO DRIVE SRL (“PERPETOO”), which is a company identified by the data below.
PLEASE READ THESE CONDITIONS CAREFULLY BEFORE ACCESSING AND USING THE SERVICES TO MAKE SURE THAT YOU UNDERSTAND EACH AND EVERY OF THEM.
YOU SHOULD BE AWARE THAT PERPETOO NEITHER PROVIDES MOTOR VEHICLE RENTAL OR USE SERVICES, NOR DOES IT WORK AS A CARRIER OR AN INSURER, AND THAT ALL THESE RENTAL/USE OR LOGISTICS SERVICES ARE PROVIDED BY THIRD PARTIES AS INDEPENDENT CONTRACTORS.
PERPETOO HAS NO CONTROL OVER THE CONDUCT OF LESSORS, CLIENTS AND OTHER USERS OF SERVICES THAT MAKE AVAILBALE MOTOR VEHICLES FOR USE AND DECLINES ANY LIABILITY IN THIS RESPECT.
The General Conditions cover important information on Users’ rights, civil and tax obligations, as well as their relation with Perpetoo. They also include obligations referring to the compliance with the relevant laws and regulations in force. We inform you that Perpetoo may change or complement these Conditions, so we recommend you to revisit this webpage regularly. When these Conditions are modified, we shall update the Last Changed date below.
If we make material changes to these Conditions, we shall notify you via email using your registration email address and such changes shall be published visibly before being implemented. Your continued use of the Service after such a change will constitute your acceptance of the new Conditions. If you do not agree to any of these Terms or to any future Conditions, you must not use and access (or continue to access) the Service.
These General Conditions are complemented by the provisions of the Rental Agreement and Annex 1 thereto. In case of any inconsistency between the provisions of the Rental Agreement and those of the General Conditions, the provisions of the Rental Agreement shall prevail.
The current version was published on 20th of May 2022.
CHAPTER 1 – DEFINITIONS
Unless expressly provided herein or except for any different binding legal provisions, the following terms, when written in capital letters, shall have the following meanings:
- 1.1 "Application" refers to the website and the mobile applications (iOS and Android) developed by Perpetoo, in connection with which Perpetoo exercises intellectual property rights and by means of which the Service may be used according to these Terms and Conditions, where Application may also refer to any Perpetoo website serving the same purpose. The Application facilitates the creation of user accounts for both the Lessor and the Driver; it facilitates the listing of Motor Vehicles by the Lessor; it allows to search for available Motor Vehicles by city/town and period; it facilitates the booking of Motor Vehicles by launching requests made by the Driver and their acceptance or denial by the Lessor; it facilitates online payments, the confirmation of bookings, as well as the ratings given both for the Lessor and the Driver at the end of the period of use.
- 1.2 "Listing" refers to the advertisement of the Lessor of the Motor Vehicle on the Perpetoo.com application, where the advertisement includes both pictures of the Motor Vehicle/Motor Vehicles, and relevant and necessary information about it/them, through the website Perpetoo.com or mobile applications (Android and iOS).
- 1.3 "Motor Vehicle" refers to a motor vehicle in the category M1, with at least 4 wheels and a maximum design speed more than 25 km/h, designed and built for carrying passengers or goods and which has, besides the driver’s seat, at most 8 seats for sitting (according to the categories in the Regulation on the type approval and the issuance of the identity card for road vehicles, as well as the type approval of the products used for them - RNTR 2 of 05.11.2009, approved by Order of the Public Works, Transport and Lodging Minister no. 211/2003, as amended, a regulation which implements the Directive 2007/46/EC). Right-hand drive vehicles are not accepted.
- 1.4 "Perpetoo" sau "Perpetoo.com", refers to PERPETOO DRIVE SRL, which is a private company with fully Romanian capital of 5000 RON, with headquarters in Constanța, Number 4B, Alexandru cel Bun Street, 3rd Floor, having the Tax Number 39065188 and registered with the Trade Register with number J13/3429/30.12.2020.
- 1.5 "Lessor" refers to the one who offers to lease a Motor Vehicle and who meets all the conditions set out in clause 2.13. Any reference to a Lessor in these General Conditions also refers to any assignee of such Lessor.
- 1.6 "Driver" refers to a person who registers under these General Conditions as a person who wants to use a Motor Vehicle and who meets all the conditions set out in clause 2.19 below. In case that a legal person wants to become a Driver, it may use the Service through a natural person who shall register according to the procedure in the Application (being called “Driver” in the Application).
- 1.7 "Service" refers to any service of Perpetoo which allows the Lessor to offer, through the Application, a Motor Vehicle to all Drivers interested in hiring it, and which allows the Driver to use the Application and identify from the information available a Motor Vehicle which they wish to hire, and which allows as well the conclusion of the Rental Agreement under these General Conditions. The Service also includes the insurance of the Motor Vehicle by Perpetoo during the period in which it is rented, following the assumption of the responsibility of its intermediation, except for the situations not covered by the insurance contract in force at the date of occurrence of the insured risk. The Service does not include the physical inspection of the Motor Vehicle. This is the responsibility of the Lessor and the Driver at the time of handover and pick-up. The Service does not include an assessment of the technical condition of the Motor Vehicle. This is solely the Lessor’s responsibility.
- 1.8 "Users" are all the persons who access the Perpetoo Application either to offer to lease Motor Vehicles without a driver, or to identify a Motor Vehicle which they want to use for a definite period of time, of at least 6 hours and not more than 30 consecutive days no more than 30 consecutive days.
- 1.9 “Agreement” refers to the unnamed contract for using the Perpetoo Service, concluded between a User and Perpetoo through the Application, by accepting these General Conditions; the subject matter of this Agreement is the use of the Service, whereby rights and obligations arise irrespective of whether the User concluded the contract intending to become a Lessor or a Driver.
- 1.10 „Rental Agreement” refers to the contract which has as subject matter the booking and hire of a Motor Vehicle, concluded between the Lessor and the Driver in an electronic form through the Application, the clauses of which are stipulated in these General Conditions and also in the Rental Agreement model available in the Application, which the Lessor and the Driver shall sigh also on paper, only for evidence purposes and not for the validity of the Rental Agreement. The date of the Rental Agreement shall be set according to clause 5.6 of these Conditions. Annex 1 is part of the Rental Agreement and shall be obligatorily signed by the Users at the time of handover and pick-up of the Motor Vehicle.
- 1.11 “Rental Price” refers to the price asked by the Lessor from the Driver strictly for renting out the Motor Vehicle. The Lessor has the possibility to set differentiated rates depending on the size of the rental period. Thus, the daily rate for a longer period will always be lower than the daily rate for a shorter period. From this Rental Price, Perpetoo shall withhold a percentage as Remuneration for acting as an intermediary for the Lessor, according to Chapter 8 of these Conditions and the Special Rental Conditions which are available in the user account of the Lessor.
- 1.12 “Price for Use” is the total amount of money which the Driver will pay for hiring the Motor Vehicle. The Price for Use is always set for a particular Motor Vehicle and for a definite period of time, and it includes the Rental Price of the Motor Vehicle. For vehicles that benefit from insurance from the Perpetoo Partner Insurer, it is also added the amount of the CASCO insurance premium, the amount of the accident insurance premium and the amount of the excess. It may also include the amount for any additional equipment which the Lessor may make available and which are requested by the Driver (for example: child seat, roof rack, bicycle support, etc.).
- 1.13 “Remuneration” is the amount of money to which Perpetoo is entitled for acting as an intermediary under the Agreement and which represents a percentage of the Rental Price, which shall be withheld by Perpetoo in the amount and in compliance with the Special Rental Conditions which may be seen by the Lessor in its user account.
- 1.14 “Excess or Warranty” is the amount of money which the Driver undertakes to pay as part of the Price for Use, representing the compensation borne by the insured (the Lessor) in case of damage resulting from the use of the Motor Vehicle. ATTENTION! For Vehicles that will NOT benefit from insurance from Perpetoo's Insurance partner, this will only be called a warranty and may have a different amount from Lessor to Lessor.
- 1.15 ”Insurance Premium/Premiums” is the amount of money corresponding to the CASCO insurance premium and to the accident insurance premium, which the Driver undertakes to pay in exchange for the Insurer’s obligation to pay compensation in case of occurrence of the insured events. The Insurance Premiums are collected by Perpetoo and subsequently transferred to the Insurer according to clause 7.6 of these Conditions. You may find further details about the insurance of the booked Motor Vehicle in Annex 1 hereto and in the users’ profile in the Application, in the section Essential Information. ATTENTION! It only applies to Motor Vehicles that will benefit from insurance from the Perpetoo Insurance Partner, exclusively during the Perpetoo rental period.
- 1.16 “Insured Sum” is the maximum amount of money which the Insurer undertakes to pay as compensation for the insured events over the insured period. The Insured Sum is determined on the basis of the value of the Motor Vehicle as new (according to the Eurotax Catalogue) by adding a wear coefficient depending on the age of the car. This wear coefficient increases with every year, which will cause a decrease in the Insured Sum for the Motor Vehicle after every year. ATTENTION! It only applies to Motor Vehicles that will benefit from insurance from the Perpetoo Insurance Partner, exclusively during the Perpetoo rental period.
- 1.17 „Insurance Certificate” is a document ascertaining the conclusion of the insurance contract and attesting the events which will be ensured over the insured period, as well as the insurance terms. You may find further details about the insurance of the booked Motor Vehicle in Annex 1 hereto and in the users’ profile in the Application, in the section Essential Information. ATTENTION! It only applies to Motor Vehicles that will benefit from insurance from the Perpetoo Insurance Partner, exclusively during the Perpetoo rental period.
- 1.18 “Insurer” refers to UNIQA Asigurări S.A. and to RENOMIA SRBA INSURANCE BROKER S.R.L.
- 1.19 “Licence for the Application” refers to the right granted by Perpetoo to registered Users to use the Service after they have created a Perpetoo user account and have accepted these Terms and Conditions (when an Agreement is concluded between Perpetoo and the User).
- 1.20 Rates will be displayed in EURO. Payment will be made by the Driver in RON. The conversion from EURO to RON will be made at the BNR exchange rate on the day of payment + 2%.
CHAPTER 2 – THE PERPETOO SERVICE AND ITS USE
- 2.1 Perpetoo offers an online platform which brings together, on one hand, natural or legal persons who want to offer Motor Vehicles for lease and, on the other hand, natural or legal persons (see pt 1.6) who want to use a Motor Vehicle without a driver for a limited period of time (minimum 6 hours up to maximum 30 consecutive days). The Application allows Users to upload contents and make decisions about the use of Motor Vehicles.
- In case of any interest in using a particular Motor Vehicle, the Driver shall conclude the Rental Agreement through the Application and, in accordance with the Rental Agreement, shall pick up the Motor Vehicle and return it to the Lessor after use.
- 2.3 Perpetoo offers to its Users a model Car Rental Agreement (between the Lessor and the Driver), which is available in the Application. It shall generate itself with the Users’ identity data and will be available for download in the section dedicated to booking in the Application together with its Annex 1. ATTENTION! For Motor Vehicles that do NOT benefit from insurance from the Perpetoo Insurance Partner, the Lessor may also request the Driver to sign additional documents, specific especially for motorhomes or vans.
- 2.4 Perpetoo is not a third party of the Rental Agreement between the Lessor and the Driver and, consequently, it is not bound by the obligations under the Rental Agreement and cannot be held liable for any violation thereof.
- 2.5 The relation between Perpetoo and the Driver is determined by an unnamed contract which includes the rights and obligations described in these General Conditions. Perpetoo shall ask no remuneration from the Driver in exchange for using the Service.
- 2.6 The legal relation between Perpetoo and the Lessor is an intermediation relation, governed by these General Conditions and according to Articles 2.096-2.102 of the Civil Code, by means of which Perpetoo gets the Lessor in contact with potential car Drivers through the Application, so that they can conclude a Rental Agreement. For this intermediation, Perpetoo is entitled to the Remuneration, according to the definition above.
- 2.7 The role of the Perpetoo Drive SRL company is to define the framework terms and conditions of the Rental Agreement, but it does not act as a contracting party of the Rental Agreement, and has no rights and obligations under the Rental Agreement, except for handling the payments of the Driver related to the hire of the Motor Vehicle, through the online payment partner Netopia Financial Services SRL (netopia-payments.com). Such payments may refer without being limited to the price paid initially for the rental, differences which must be paid at the end of the course in case that it is extended or the number of kilometres is larger than initially set, traffic/parking fines, other charges (bridge, highway etc.), fuel, excesses in case of damage, fees for the translation of documents or any compensation which the Driver may owe to the Lessor or to Perpetoo under these General Conditions and under the Rental Agreement. At the same time, Perpetoo is not liable for the performance by the Driver or the Lessor of the Motor Vehicle of any obligations under the Rental Agreement or under these General Conditions.
- 2.8 Access to the Application and the navigation through its content are free of charge and are possible even with no registration. For listing Motor Vehicles for lease and for booking, it is obligatory to register as a User. Perpetoo has, at any time, the right to change, restrict or fully terminate the content of the Service and its provision with no compensation.
- 2.9 The availability of the Service. The Application and the Service are available 24 hours a day, 7 days a week, except for force majeure cases or the occurrence of an event beyond the control or the will of Perpetoo. Interruptions may also occur because of failures and/or any maintenance work on the Application, or the update which is necessary for the system to work properly. The User is fully aware that the Application and the Service could be suspended for maintenance and update at any time, without any notice and with no obligation for Perpetoo to cover any damage which might be caused by such maintenance and update.
- 2.10 Perpetoo Drive SRL cannot be held liable for payment which cannot be made because the Application or any of its sections is not available, even if the unavailability is attributed to an intervention by Perpetoo on the Application.
- 2.11 Conditions for using the Service. In order to start using the Service, first, it is necessary to use the Perpetoo website (www.Perpetoo.com) or to download the application on a mobile device. Any person who downloads the Application in their device expresses, by doing so, their agreement with these General Conditions. A person may be registered simultaneously as a Driver and as a Lessor; however, the registration process is separate.
- 2.12 The online payment partner Netopia Financial Services SRL (netopia-payments.com).. By accepting these Conditions, the User also accepts the Terms and Conditions of the service provided by the online payment partner Netopia Financial Services SRL (netopia-payments.com). The User also accepts that Perpetoo Drive SRL and Netopia Financial Services SRL may intervene in all the situations set out in clause 6.2.8 below or in any possible disputes between Drivers and Lessors.
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2.13 On registration, the Lessor must fulfil the following conditions:
- a. The Lessor must be registered in the Application with their real identity and provide all the information requested on registration correctly.
- b. The Lessor must provide an email address and a telephone number at which they can be contacted (prepaid SIM cards are not accepted).
- c. The Lessor is in or has full legal capacity.
- d. The Lessor must create a single Lessor profile in the Application.
- e. The Lessor offers to lease only Motor Vehicles, as defined in clause 1.3 and which are in their possession throughout the period of use (ownership, leasing, bailment);
- f. The Lessor offers to lease only Motor Vehicles which are compliant with the Romanian laws and regulations in force. Right-hand drive vehicles are not allowed.
- g. The Lessor offers to lease only Motor Vehicles which are regularly maintained, having their roadworthiness test up to date in accordance with the manufacturer’s instructions and other legal provisions.
- h. The Lessor offers a properly equipped Motor Vehicle, with its wheels (summer/winter), brakes, lights, steering, window transparency, safety belts, warning triangles, medical kit, fire extinguisher, warning vest compliant with the regulations in force.
- i. The Lessor offers an adequately fitted, equipped and maintained Motor Vehicle, so that it does not endanger the integrity and the life of both the Driver and the people travelling in the Motor Vehicle.
- j. The Lessor may offer only Motor Vehicles without any fault which could affect the comfort of use (for example, an air conditioning defect, a blocked window etc.).
- k. The Lessor must provide true, accurate, complete and constantly updated information, both for their user profile and the profile of their Motor Vehicles in the Application.
- l. The Lessor must not have been the subject of complains from any Users or from Perpetoo.
- m. The Lessor must accept the Terms and General Conditions of the Perpetoo Service.
- n. The Lessor offers to lease only Motor Vehicles with a mileage reading less than 300,000 km at the time of acceptance of a booking request.
- o. To. In order to be eligible for the insurance offered by the Perpetoo Partner Insurer, it offers for rent only Motor Vehicles whose age is a maximum of 10 years and for which all the details required in the registration certificate have been filled in correctly in the Application. ATTENTION! Thus, it will no longer benefit from insurance from the Perpetoo Partner Insurer, over the anniversary date but the Vehicle will remain listed in the Application and will be able to receive booking requests. Thus, in the case of damages generated by the Driver, they will be the sole responsibility of the Lessor;
- p. Offers for rent only Motor vehicles (cars, motorhomes, vans) whose maximum age is 15 years;
- q. The Lessor offers to lease only Motor Vehicles registered exclusively on the territory of Romania;
- r. The Lessor offers to lease only Motor Vehicles with a valid RCA (compulsory motor vehicle civil liability insurance) throughout the rental period;
- s. The Lessor offers to lease only Motor Vehicles with a valid ITP (regular roadworthiness test) throughout the rental period;
- t. The Lessor offers to lease only Motor Vehicles with a valid RO vignette throughout the rental period;
- u. The Lessor makes the Motor Vehicle available for the Driver in an accessible parking place (private parking or parking with paid access are excluded);
- v. The Lessor must have two sets of keys available;
- w. The Lessor must update the information (e.g. mileage, provisions, preferences) in the Motor Vehicle profile in case of any change;
- x. The Lessor must update the personal/legal information in their user profile in case of any change;
- y. The Lessor offers to lease only Motor Vehicles which comply with all the conditions set forth by these General Conditions.
- 2.14 When the Lessor provides rental services regularly, the Lessor has the obligation to comply with the relevant laws, including without being limited to Law 38/2003 on transportation under a taxi status and a lease status, the Methodological Norm for the application of this law dated 29.11.2007 and O.U.G. nr. 21/2019, etc.
- 2.15 If the Motor Vehicle is not the personal property of the Lessor, a written notarial authorisation/contract will be necessary from the (natural or legal) person who owns the Motor Vehicle, which allows for it to be used in the Application and specifies the period of such authorisation, as well as the original certificate of registration. When handing over the Motor Vehicle, the Lessor is required to provide the Driver with a copy of such authorisation/contract, besides the certificate of registration.
- 2.16 Perpetoo Drive SRL has no legal or contractual obligation to check whether the Lessor meets the conditions listed here above, the Lessor being solely responsible for any non-compliance with such.
- 2.17 In case that a Motor Vehicle has coloured/tinted windows installed after purchase, a proof that the opacity of the windows is compliant with the law has to be present inside the Motor Vehicle and handed in to the Driver, otherwise the Motor Vehicle shall not have insurance cover (if the case) during its use by the Driver. Moreover, and even more important, the Driver could get a traffic fine. For check, you may go to a specialised service to measure the opacity of windows.
- 2.18 The listing of a Motor Vehicle in the Application is free of charge and might be subject to a prior check by Perpetoo. Once a Motor Vehicle is listed, with its availability calendar updated, interested Drivers may send requests for booking to the Lessor. A booking is confirmed not when the request is accepted by the Lessor, but only when the Driver has made the payment.
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2.19 On registration, the Driver must fulfil the following conditions:
- a. The Driver must be registered in the Application with their real identity and provide all the information requested on registration correctly.
- b. The Driver must provide an email address and a telephone number at which they can be contacted (prepaid SIM cards are not accepted).
- c. The Driver must be major and have held a category B driving license for at least 1 year.
- d. The Driver must create a single profile in the Application.
- e. The Driver must hold a valid driving license, both at the time of registration and throughout the period of use of the Motor Vehicle.
- f. The Driver must have valid electronic payment means (a debit or credit card) in his/her own name.
- g. The Driver must not be in a medical impossibility to drive Motor Vehicles.
- h. The Driver must accept these General Conditions.
- i. The Driver must update the personal information in their user profile when there is any change.
- 2.20 Perpetoo Drive SRL has no legal or contractual obligation to check whether the Driver meets the conditions listed here above, the Driver being solely responsible for any non-compliance with such.
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2.21 Perpetoo may deny access to the Perpetoo services for the Users registered in the Application who:
- a. show inappropriate conduct or lack of respect towards other Users or towards the Perpetoo team;
- b. use fraudulently the Application or the Service;
- c. have accrued debts (these debts/payments may refer without being limited to differences which must be paid at the end of the course in case that it is extended or the number of kilometres is larger than initially set, washing charge if the vehicle is returned very dirty, traffic/parking fines, other charges (bridge, highway etc.), fuel, excesses in case of damage, fees for the translation of documents or any compensation which the Driver may owe to the Lessor of the Motor Vehicle which he/she has used or to Perpetoo under these General Conditions and the Rental Agreement;
- d. chooses other method for paying for the booking than the method specified in the Application;
- e. does not respect these General Conditions.
- 2.22 Conditions for registration. The registration is free of charge and consists in entering the data requested by Perpetoo through the Application, giving one’s real first name and surname and a related password, sending them to Perpetoo and the confirmation of the registration by Perpetoo. The login is personal, confidential and non-assignable. The registration may not be completed without providing the data marked as obligatory in the Application. Upon the registration in the Application, Users shall upload, as appropriate, a photocopy of their identity documents (valid only for Drivers), a photocopy of the driving license (valid only for Drivers), and a photocopy of the Certificate of Registration for the Motor Vehicle and of the documents attesting the legal form (valid only for Lessors).
- 2.23 Perpetoo may carry out a check of the identity of the al Lessors of Motor Vehicles registered in the Application by inviting them to come to the Perpetoo office with all the original documents. If the Lessors do not come or if the information referring to their identity and/or the identity of the listed Motor Vehicle/Motor Vehicles cannot be checked may lead to the temporary suspension of the user profile and of payments to the Lessor of the Motor Vehicle.
- 2.24 Setting up a user account. Based on the registration, a user account shall be set up for the requester, and then the User becomes either a Driver or a Lessor, depending on the registration process they completed. The Driver/Lessor will access their user account based on the data they entered during registration (access information).
- 2.25 There is no legal obligation to register a user account. Perpetoo reserves a right not to create a user account își rezervă dreptul de a nu crea un cont de utilizator for a requester with no obligation to justify such a decision. Generally, Perpetoo will not set up a new user account for a requester who already had a user account in the past and disregarded their obligations under the General Conditions and/or the Rental Agreement.
- 2.26 Perpetoo reserves a right to accept or deny listing a Motor Vehicle for any reasons whatsoever, such as without being limited to its technical condition, an untidy exterior/interior aspect, any suspicions about the trueness of the information provided on registration or the way the Lessor fulfils on an ongoing basis their obligations accepted under these General Conditions. The decision of Perpetoo to accept or deny a Motor Vehicle for listing is at its sole discretion, with no obligation to justify it.
- 2.27 The user account. It is possible to be registered simultaneously both as a Driver and as a Lessor with one user account. A Driver may have just one Driver account. A Lessor may have just one Lessor account. However, a Lessor may have several Motor Vehicles registered simultaneously. Perpetoo reserves a right to limit the number of Motor Vehicles listed simultaneously by the same Lessor. A Driver/Lessor has no right to transfer their user account to a third party.
- 2.28 Text service partner (sms) Web2sms SRL (web2sms.ro). By accepting these Conditions, the User also accepts the Terms and Conditions of the text transmission service (sms) partner Web2sms SRL (web2sms.ro).
CHAPTER 3 – THE AGREEMENT WITH PERPETOO
- 3.1 Conclusion of the Agreement. Perpetoo concludes the Agreement with the User only in electronic form by the User checking off that the User has taken note of and accepts these Conditions. The Agreement is concluded and becomes effective the day when the registration form in the Application is filled in and a user account is created, unless otherwise provided for or agreed.
- 3.2 The subject matter of the Agreement is the provision of the Perpetoo Service to the Lessor and to the Driver and the right granted for using the Application or other rights and obligations stipulated in these General Conditions.
- 3.3 The term of the Agreement. The Agreement is concluded for an indefinite period of time pursuant to Article 1277 of the Civil Code.
- 3.4 The Agreement may be unilaterally terminated by giving a 15 calendar days notice before its effective termination, which may be sent also by email, at the email addresses registered by the Users or, for Perpetoo, at the email address available in the Contact section.
- 3.5 Closing a user account. The Agreement may be terminated also by closing a user account, both by the Users and by Perpetoo. Closing a user account shall have the same effect as an Agreement termination notice, but without any notice. The Driver and the Lessor shall be entitled to close their user accounts at any time, for any reason whatsoever or even without a reason. ATTENTION, a user account may be closed only by sending an email to Perpetoo; a user account may not be closed by deleting the Application.
- 3.6 ATTENTION! A user account cannot be closed as long as there are pending obligations under the Agreement or under the Rental Agreement.
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3.7 Closing a user account by Perpetoo. Perpetoo is entitled to close the user account (i.e. to terminate the Agreement as of full right, without giving any notice) of any Driver or Lessor, in particular in the following cases, but without being limited to them:
- a. If the Driver or the Lessor violates any of the clauses of these General Conditions, including the presentation of false statements.
- b. In case that Perpetoo suspects the Driver or the Lessor of carrying out illegal activities or inappropriate ethical behaviour. Inappropriate ethical behaviour means mostly behaviour whereby the Driver or the Lessor try to abuse the Service to their benefit.
- c. In case of a complaint/complaints against the Driver made by the Lessor(s) or in case of a complaint/complaints against the Lessor made by other Users, in which case even one negative rating in the Application may constitute a complaint in both cases.
- 3.8 Consequences of closing a user account. Closing a user account leads to a refusal of access to the Application for using the Service. However, with the closing of a user account, the obligations of the Driver or the Lessor which arose in the course of the Agreement and have not been fulfilled by the date when the account is closed (for example, an obligation to repair some damage, to pay off a contractual penalty or other obligations etc.) shall not cease and also the contractual provisions shall not cease, even after its termination (for example, the provisions on contractual penalties).
CHAPTER 4 – THE APPLICATION
- 4.1 The Licence for the Application. Perpetoo grants to the Driver and to the Lessor a non-exclusive licence to use the Application. Perpetoo reserves a right to change the territorial scope of the Licence.
- 4.2 Use of the Licence. The Licence allows the free download of the Application and to save it on any number of mobile devices, and namely through distribution channels authorised for applications in the concerned operation system. The Licence does not involve an authorisation to copy the Application from one device to another.
- 4.3 Use of the Application. Based on the Licence, it is possible to use the Application and, through it, the Service, under these General Conditions. Other uses of the Application are neither possible, nor allowed.
- 4.4 Restriction of Licence. The Driver and the Lessor have no right to grant a sub-Licence or any other rights in connection with the Application to third parties or to assign or to transfer the Licence to a third party and are not entitled to intervene in the Application or its source code.
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4.5 Information available for the Driver. Within the Application, the Driver has access to:
- a. his/her user account;
- b. the offer of Motor Vehicles available for hiring, including pictures, information about the conditions of use and insurance, availability calendar, price for use;
- c. the ratings given by Lessors, including the possibility to introduce their own ratings;
- d. the updated version of these General Conditions and the related documents.
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4.6 Information available for the Lessor Within the Application, the Lessor has access to:
- a. his/her user account;
- b. the ratings given by the Drivers, including the possibility to introduce their own ratings;
- c. the offer of Motor Vehicles available for hiring, including pictures, information about the conditions of use and insurance, availability, the price for use;
- d. the updated version of these General Conditions and the related documents.
CHAPTER 5 – HIRING A MOTOR VEHICLE
- 5.1 Selecting a Motor Vehicle. The Driver must select a Motor Vehicle which he/she wants to hire by using a function of the Application serving this purpose. The Driver must specify the period for which he/she wants the Motor Vehicle, which may not be less than 6 hours nor more than 30 consecutive days. After the Driver has selected a Motor Vehicle, the Driver must confirm his/her agreement with the updated version of these General Conditions, which may be different from the wording in force at the date of Driver’s registration in the Application.
- 5.2 Conclusion of the Rental Agreement. After the Driver has selected a Motor Vehicle, a booking request is sent from the Application to the Lessor of the Motor Vehicle. The Lessor is informed of the booking request through a notice in his/her account in the Application, an email or a SMS. The Lessor of the Motor Vehicle has the option to decide whether he/she wants or not to accept the hiring within 1 hour if the request is received between 09:00 and 20:59 and within maximum 13 hours from the date when the request is received, but not later than 09:59 (the next day), if the request is received between 21:00 and 08:59. In case that the offer is not accepted by the Lessor within the defined time limit or if the Lessor rejects the offer, the Rental Agreement will not be concluded and the Driver will have no obligation to conclude the Rental Agreement.
- 5.3 In case that the Lessor of the Motor Vehicle accepts the booking request, the Driver is notified by a message in his/her account in the Application, an email or a SMS and is free to pay off the Price for Use through the partner payment service Netopia Financial Services SRL (netopia-payments.com), which is available in the Application to confirm in this way the booking and the self-generation of the Rental Agreement, which will be concluded with its date determined according to clause 5.6 below. ATTENTION! Payment must be made within a maximum of 3 hours before the start of the booking.
- 5.4 ATTENTION! Any payment for the services provided through the Perpetoo Application made otherwise than through the partner payment service Netopia Financial Services SRL (netopia-payments.com), shall be considered a violation of these Terms and Conditions and may result in the suspension or the deletion of the User’s account.
- 5.5 The date of the Rental Agreement. The booking is confirmed when the payment has been made and both the Lessor of the Motor Vehicle and the Driver have received the confirmation through a notice in their account in the Application, an email or a SMS. Once the booking has been confirmed, the Rental Agreement is considered concluded between the Lessor of the Motor Vehicle and the Driver, and the Lessor of the Motor Vehicle and the Driver have the obligation to perform their contractual obligations stipulated in this chapter and in the model Rental Agreement available in the Application and which shall be signed by the Parties «ad probationem» at the time of the handover and pick-up of the Motor Vehicle.
- 5.6 Several requests. In case that a Lessor receives several requests for the same Motor Vehicle and for the same period of time, the Lessor shall conclude a Rental Agreement with the first Driver who pays the Price for Use and it is not possible to conclude the Rental Agreement with other Drivers, even if the Lessor had previously accepted other requests too.
- 5.7 Booking a Motor Vehicle. Immediately after the conclusion of the Rental Agreement, the Motor Vehicle shall be booked for the selected rental period. The Driver agrees and expressly requests that the performance of the Rental Agreement, i.e. the booking of the Motor Vehicle, starts immediately at the time of the conclusion of the Rental Agreement and not after the expiry of the 14 day term provided for by the law for the withdrawal of the consumer from an agreement concluded by means of distance communication. The Driver is aware of and accepts the legal provisions of Article 16 of the Extraordinary Ordinance no. 34/2014 on consumer rights within contracts concluded with professionals, as well as for changing and complementing some regulatory documents, according to which the provision of car renting services is excluded from the withdrawal right stipulated by Articles 9-15 with regard to distance contracts.
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5.8 Cancellation of a booking by the Driver, for payment per hour bookings
- 5.8.1 The Driver may cancel a booking free of charge after having paid the booking in the Application, provided that the cancellation is made up to 24 hours after payment and the booking period does not start less than 24 hours. If this sole condition is met, the Driver shall receive the entire amount paid.
- 5.8.2 If the reservation is cancelled in less than 24 hours before the start of the booked period, there will be no reimbursement of a percentage of the amount paid by the Driver for the cancelled rental period, corresponding to the Rental Price. The amount paid for insurance and excess shall be fully repaid.
- 5.8.3 For a reduction of the period of a booking during its course, there will be no reimbursement of a percentage of the amount paid by the Driver for the cancelled rental period, corresponding to the Rental Price, the excess or the insurance amount.
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5.9 Cancellation of a booking by the Driver for payment per day bookings
- 5.9.1 The Driver may cancel a booking free of charge for a Vehicle (car and van, not caravan) after having paid the booking in the Application, provided that the booked period does not start in less than 7 days. If this sole condition is met, the Driver shall receive the entire amount paid. In the case of motorhomes, the Driver may cancel his reservation free of charge, after payment of the reservation made in the Application, provided that the reservation period does not begin in less than 30 days.
- 5.9.2 For cancelling a booking in less than 7 days for cars and vans and less than 30 days for motorhomes before the start of the booked period, the Driver is reimbursed 50% of the paid amount corresponding to the Rental Price for the cancelled rental period. The amount paid for insurance and excess shall be fully repaid.
- 5.9.3 For cancelling a booking in less than 24 hours before the start of the booked period, there will be no reimbursement of a percentage of the amount paid by the Driver for the cancelled rental period, corresponding to the Rental Price. The amount paid for insurance and excess shall be fully repaid.
- 5.9.4 For a reduction of the period of a booking during its course, there will be no reimbursement of a percentage of the amount paid by the Driver for the cancelled rental period, corresponding to the Rental Price or the excess. The Driver shall be reimbursed only the amount related to the insurance amount for the days which will no longer be part of the rental period, only provided that the request for reducing the booked period is made through the Application.
- 5.9.5 If the driver is involved in a traffic accident (regardless of whether it was caused or not by him) as a result of which he can no longer continue his journey with the reserved vehicle, it is not considered a reduction of the period and no refund is given. (% of the amount paid by him for rent, excess and insurance). If the Lessor has another Vehicle available and wishes to make it available to the Driver, then Perpetoo undertakes to mediate the communication and payment process of the rental. Insurance rate differences between the initial and final Vehicle (if applicable) my apply. The franchise/warranty will be paid once again. If the Lessor does not have or does not want to make another Vehicle available to the Driver, then Perpetoo will do its best to find another Vehicle available at another Lessor on the Perpetoo.com platform willing to accept an emergency rental.
- 5.9.6 In case that the Driver finds technical issues or issues which prevent the good functioning of the Motor Vehicle when the Driver comes to pick up the Motor Vehicle from the Lessor, and because of such issues he/she cannot pick it up, the Driver may request within 24 hours from the moment of finding the issues the repayment of the paid amounts by sending a request to Perpetoo together with any relevant proofs. In case of acknowledgment of the signalled issues, Perpetoo shall pay back to the Driver, within 7 days, the Price for Use paid by the latter. In this unfortunate situation, Perpetoo advises the Driver to contact it as soon as possible so that Perpetoo can support him/her to find alternative transportation in the Perpetoo Application.
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5.10 Cancellation of a booking by the Lessor
- 5.10.1 In case that a cancellation is due to the Lessor of the Motor Vehicle (the Lessor wants to cancel, the Motor Vehicle is no longer available, the Lessor does not come on to hand over the Motor Vehicle to the Driver), the Driver is entitled to the full reimbursement of the Price for Use. In such cases, Perpetoo can make a claim against the Lessor before a court of law, for compensation for the damage, which the Parties understand to quantify as being equal to 3 times the Rental Price, which will be supplemented by any damages which Perpetoo/the Driver could suffer as a result of such cancellation. Moreover, Perpetoo reserves a right to exclude the Lessor of the Motor Vehicle from the Application. In this unfortunate situation, Perpetoo advises the Driver to contact it as soon as possible so that Perpetoo can support him/her to find alternative transportation in the Perpetoo Application.
- 5.10.2 The Lessor may cancel a booking, at the place of handing over the Motor Vehicle if the Driver does not fulfil the obligations mentioned by clauses 2.19 and 5.12.
- 5.11 Availability of contact details between the Lessor and the Driver. After the conclusion of the Rental Agreement by paying off the Price for Use, the Lessor and the Driver mutually receive their contact details (full name, email address and telephone number) so that to determine the details of the meeting for handing over and picking up the Motor Vehicle. Perpetoo is not liable for these details or for fixing a meeting time and place for handing over the Motor Vehicle to the Driver, or for taking over the Motor Vehicle by the Lessor at the end of the rental period.
- 5.12 Driver’s obligations when picking up the Motor Vehicle. The Driver has the obligation to be present on time at the place where the Motor Vehicle must be picked up, capable of driving the Motor Vehicle in compliance with the legal rules (i.e. especially, the Driver must not be under the influence of alcohol or other intoxicating agents).
If the Driver intends to transport a pet in the Motor Vehicle (in compliance with the Lessor’s conditions), the pet must not be dirtier than normal, unless transported in a transport box or any other box which will prevent the pet from dirtying the Motor Vehicle, and only if the Lessor had already agreed to this. ATTENTION! The Driver has the obligation to have in his/her possession and present to the Lessor his/her original identity document, his/her original driving licence and his/her original bank card used for completing the booking transaction. Failure to present these original documents reserves a right for the Lessor not to hand over the Motor Vehicle and cancel the rental in accordance with 5.10.2 of these Terms and Conditions.. In this situation, the Rental Agreement cannot be performed, it becomes null and no percentage shall be reimbursed of the amount paid by the Driver for the rental period, corresponding to the Rental Price. The amount paid for insurance and excess shall be fully repaid. When these situations arise, we recommend Users to contact Perpetoo for additional information.
- 5.13 Lessor’s obligations when handing over the Motor Vehicle. The Lessor has the obligation to be present on time at the place where the Motor Vehicle must be handed over and to prepare the Motor Vehicle for being handed to the Driver with all the necessary documents in accordance with the Rental Agreement, these General Conditions and all legal provisions in force.
- 5.14 Other obligations of the Driver when picking up the Motor Vehicle. The Driver has the obligation to check the identity of the Lessor or his/her attorney and the identity of the Motor Vehicle, the documents of the Motor Vehicle which is offered for hire, the condition of the Motor Vehicle, especially the safety equipment, and to write down in Annex 1 of the Rental Agreement (and possibly in the Application) any inconsistency, as this action has a direct effect on the insurance (ATTENTION! It only applies to Motor Vehicles that benefit from insurance from the Perpetoo Insurance Partner, exclusively during the rental period through Perpetoo) during the travel. The Lessor must fill in at least the obligatory mentions in Annex 1, and the Driver must upload in the Application pictures capturing the exterior of the Motor Vehicle and pictures capturing the interior of the Motor Vehicle, according to the instructions in Annex 1, in case of any existing inconsistencies or faults. ATTENTION! For Motor Vehicles that do NOT benefit from insurance from the Perpetoo Insurance Partner, the Lessor may request the Driver to sign additional documents, specific especially for motorhomes or vans.
- 5.15 Perpetoo is not responsible for carrying out any of the checks mentioned above. Each Driver is fully and solely responsible for these checks.
- 5.16 The inspection of the Motor Vehicle when taken back by the Lessor. When the Motor Vehicle is taken back, the Driver and the Lessor, or the attorney of the Lessor, check the condition of the Motor Vehicle, any defects, vices found and any possible non-compliance with any clause of clause 5.18 and record them in Annex 1 of the Rental Agreement (Annex 1 and the Rental Agreement are available for downloading and printing in the Application, in the section dedicated to booking). The Lessor must fill in at least the obligatory mentions in Annex 1 and also the Lessor must upload in the Application pictures capturing the exterior of the Motor Vehicle and pictures capturing the interior of the Motor Vehicle, according to the instructions in Annex 1, in case of inconsistencies or faults which occurred during the rental period.
- 5.17 Signing Annex 1 of the Rental Agreement „ad probationem”. At the time of picking up the Motor Vehicle, the Lessor or his/her attorney and the Driver shall fill in and sign, besides the Rental Agreement, also Annex 1 of the Rental Agreement, available for download and filling in the Application. The Lessor declares that he/she has been informed of and undertakes to have with him/her these documents for filling in and signing, and the Driver declares that he/she has been informed of and undertakes to have with him/her, besides the Rental Agreement, also Annex 1 signed, while he/she is using the Motor Vehicle during the booked period. ATTENTION! For Motor Vehicles that do NOT benefit from insurance from the Perpetoo Insurance Partner, the Lessor may request the Driver to sign additional documents, specific especially for motorhomes or vans.
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5.18 The condition of the Motor Vehicle at the time of handover. Unless otherwise specified in the Application or agreed between the Parties, the Motor Vehicle should be handed over:
- a. in the condition described in the Application;
- b. adapted for circulation on public roads in compliance with the legal provisions, including adequate tires for each season;
- c. recommendable, with its tank full;
- d. clean, meaning cleaned both inside and on the outside considering current or recent weather (which means that the Motor Vehicle must not be considerably dirty with mud and leaves; in winter, it must not be unusually covered by snow or ice etc.);
- e. without any mobile items which are not normally used during its use, except when those items are fixed on one side of the Motor Vehicle and cannot be dismantled (for example: personal items must be removed, such as sun glasses, any valuables, money, etc.);
- f. with all the obligatory equipment in appropriate condition in compliance with the regulations in force (warning triangles, medical kit, fire extinguisher, warning vest); and
- g. with all necessary documents: the Rental Agreement and Annex 1 of the Rental Agreement (printed from the Application for filling in and signing), the certificate of registration for the Motor Vehicle, and in special cases, the authorisation/contract, if the car is not personal property, and if the case, a proof that the opacity of windows is legal and any other necessary documents according to the legal provisions in force.
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5.19 Accessories of the Motor Vehicle. The following items must be handed to the Driver together with the Motor Vehicle:
- a. a set of keys for the Motor Vehicle;
- b. everything that is necessary for a proper use of the security equipment with which the Motor Vehicle is provided, in case that it needs to be used (for example, keys).
- 5.20 Conditions of use for a Motor Vehicle. Before using a Motor Vehicle, the Driver has the obligation to get familiar with its conditions of use, which are mentioned in the Application, and to accept such conditions (for example, not to smoke in the Motor Vehicle, not to transport animals inside the Motor Vehicle, to use the Motor Vehicle only for the specified types of road, etc.). Among others, the Driver is required to use the security equipment with which the Motor Vehicle is provided. In particular, the Driver has not the right to use the Motor Vehicle beyond the territory specified in the Application. In no case shall the Driver be entitled to use the Motor Vehicle out of the territory of Romania and in no way, which could be considered an exclusion from its cover according to the received Certificate of Insurance, valid for Motor Vehicles that benefit from insurance during the rental period offered by the Perpetoo Partner Insurer. The Driver must not participate with the Motor Vehicle in any kind of race, competition or other similar events, must not drive the Motor Vehicle on roads which are not public (such as race tracks), must not use the hired Motor Vehicle for commercial purposes or make any kind of interventions or changes to the Motor Vehicle.
- 5.21 Termination of the Rental Agreement. The Rental Agreement may be terminated:
by cancelling a booking in the Application in accordance with clauses 5.8, 5.9, 5.10 and 5.12 of these General Conditions;
by returning the Motor Vehicle at the end of the rental period;
by terminating the Agreement under clause 5.23 below;
with the assent of the Lessor and the Driver;
both the Driver and the Lessor are entitled to withdraw from the arrangement if the other Party does not come at the place of meeting, the day and at the time agreed for the handover - pick-up and if 30 minutes have passed since the time fixed for the meeting without any announcement having been made.
in any other way agreed in the Rental Agreement between the Lessor and the Driver.
- 5.22 Pursuant to Article 1553 of the Civil Code, failure by the Driver to perform the following obligations entails the termination as of right of the Rental Agreement, the Driver being considered rightfully in default at the date set for fulfilling the obligation within the meaning of the Article 1523 of the Civil Code:
The Driver does not use the Motor Vehicle as a good Lessor would or according to the purpose determined in the Rental Agreement or in compliance with the specifications of the manufacturer, or the Driver disregards these General Conditions.
The Driver assigns the Driver’s rights arising from this Agreement to a third party or sub-leases the Motor Vehicle or encumbers it.
he Driver brings changes to the Motor Vehicle, which affect its physical or functional integrity, or uses the Motor Vehicle for activities prohibited by these General Conditions (taxi services, car-sharing, rent-a-car, sports activities and rallies, transportation of people and/or goods beyond the maximum permitted load according to the technical specifications of the manufacturer, transportation of goods which require special transport conditions or authorisation).
The Driver does not comply with one or more obligations provided for in Annex 1 of these General Conditions – The insurance policy in case of accident, theft or other damage caused to the Motor Vehicle.
The Driver does not perform or performs viciously other obligations under the Rental Agreement.
- 5.23 In the situations mentioned in clause 5.22 above, the Lessor is entitled to consider the Rental Agreement as being terminated as of full right, without the intervention of a court of law (within the meaning of Article 1553 of the Civil Code), based on a notice given to the Driver and sent by any communication means.
- 5.24 The Rental Agreement is terminated as of full right, without the intervention of a court of law being necessary, in case that the Driver does not perform or performs inadequately any other obligations which are incumbent on him/her (except for those stipulated in clause 5.22) after the Driver has been warned through a notice sent by any communication means (fax, email, SMS, telephone, etc.) that any new failure to perform those obligations would lead to the termination as of right of the Agreement or in any other ways provided for by the Rental Agreement.
- 5.25 The termination of the Rental Agreement shall have no effect on the obligations already due between the Contracting Parties.
- 5.26 The provisions of the clauses above do not exclude the liability of the Party at fault for causing the termination of the Rental Agreement, the Party at fault being required to pay damages according to the Civil Code.
- 5.27 Returning the Motor Vehicle to the Lessor. On the expiry of the term agreed in the Rental Agreement, the Driver has the obligation to return the Motor Vehicle to the Lessor or to the attorney of the Lessor at the time and place agreed with the Lessor and in the same condition as when picked-up. The Driver is liable for any damage caused to the Motor Vehicle during the hire, i.e. from the time the Driver takes possession of the Motor Vehicle until the Driver returns it. ATTENTION! The Driver is solely liable for any offences or violations of the law, during the hire, committed as a result of using the Motor Vehicle. The Driver is solely liable for any offences or violations of the traffic law, throughout the rental period, committed as a result of using the Motor Vehicle.
- 5.28 The Driver has no obligation to clean the Motor Vehicle at the end of the rental period, except when the traces of dirt are quite marked (in the interior – mud or sand, on the exterior – marked traces of mud on the car body due to circulation on muddy roads). If traces of dirt are pronounced and thus the Vehicle is not returned washed, the Driver must pay the Lessor the equivalent of a car wash according to the agreement between the two Users. If it is not resolved in this way, then the Driver agrees to withdraw from the excess/warranty the amount of 45 RON that will be transferred to the Lessor by Perpetoo.
- 5.29 At the return of the Motor Vehicle, the Driver and the Lessor or the attorney of the Lessor inspect the condition of the Motor Vehicle and then fill in Annex 1 (of the Rental Agreement available for the Parties in the Application). Both the Lessor and the Driver should keep a copy of Annex 1 for at least one year. In case of damage, the Lessor of the Motor Vehicle shall indicate such damage in Annex 1 and upload in the Application pictures capturing the exterior of the Motor Vehicle and pictures capturing the interior of the Motor Vehicle in case of any faults occurred during the rental period. The Lessor has 48 hours from the occurrence of the event or from the return of the vehicle (whichever is earlier) to report the damage to the Insurer (valid only for Motor Vehicles that benefit from insurance during the rental period offered by the Perpetoo Partner Insurer). After this period, the Insurer can no longer process the claim and the insurance can no longer cover that damage. ATTENTION! The Parties accept that the Motor Vehicle will be affected by normal wear, which is not covered by risk insurance and is totally assumed by the Lessor.
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5.30 Changing/Extending the rental period
- 5.30.1 A Driver who wants to extend a booking which hasn’t begun yet must do so only through the Application. Before requesting an extension of the rental period, the Driver undertakes to check the availability calendar of the Motor Vehicle in the Application. An extension of the rental period must be requested using the Application and must be accepted by the Lessor of the Motor Vehicle. The additional payment must be made through the Application, based on the prices mentioned in the Application. The daily/hourly rental rate to use in calculation for the additional period will remain the same as for the initial reservation.
- 5.30.2 A Driver who wants to extend a booking which has already begun must do so only through the Application. Before requesting an extension of the rental period, the Driver undertakes to check the availability calendar of the Motor Vehicle in the Application. An extension of the rental period must be requested using the Application and must be approved by the Lessor of the Motor Vehicle. The payment shall be made through the Application. The daily/hourly rental rate to use in calculation for the additional period will remain the same as for the initial reservation. Retaining a Motor Vehicle more than the initial rental period without validating the extension of the booking through the Application is a violation of both these General Conditions and the insurance conditions (for Motor Vehicles that benefit from insurance during the rental period offered by the Perpetoo Partner Insurer) and it may lead to the removal from the Application of both the Driver and the Lessor. The extension of the rental period shall be confirmed once the Lessor has agreed to it, the payment has been made through the Application (for Motor Vehicles benefiting from insurance during the rental period offered by the Perpetoo Partner Insurer) and a new Insurance Certificate has been issued for the requested time extension.
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5.31 Changing/Reducing the rental period
- 5.31.1A Driver who wants to reduce the rental period for a booking which hasn’t begun yet must do so only through the Application. The reduction of the rental period must be requested using the Application and must be accepted by the Lessor of the Motor Vehicle. The payment for the cancelled rental period shall be paid back in accordance with the conditions for cancelling a booking by the Driver (clauses 5.8-5.9).
- 5.31.2 A Driver who wants to reduce the rental period for a booking which has already begun must do so only through the Application. The reduction of the period of use must be requested using the Application and must be accepted by the Lessor of the Motor Vehicle. The payment for the cancelled rental period shall be paid back in accordance with the conditions for cancelling a booking by the Driver (clauses 5.8-5.9).
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5.32 Late return of the Motor Vehicle. In case that Driver does not return the Motor Vehicle the day and at the time agreed and indicated in the booking in the Application, the Rental Agreement and in Annex 1, the Driver shall be liable as follows:
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5.32.1For Motor Vehicles booked with payment per hour:
- 5.32.1.1 If the Driver communicates that he/she is going to be late and the lateness will not be more than 1 hour, Perpetoo advises the Users to show understanding.
- 5.32.1.2 If the Driver communicates that he/she is going to be late and the Motor Vehicle is returned later than 1 hour after the time of return agreed between the Lessor and the Driver, the Driver shall pay a late return penalty equivalent to the double of the amount paid for 1 hour of hire, for every hour of lateness. The penalty shall be paid through the Application or in other way determined in the Rental Agreement. ATTENTION! In this situation, for Motor Vehicles that benefit from insurance during the rental period offered by the Perpetoo Partner Insurer, the travel is no longer under the scope of the insurance and is the full responsibility of the Driver in case of damage.
- 5.32.1.3 If the Driver does not communicate to the Lessor that he/she is going to be late, in case of being late more than 2 hours, the Lessor of the Motor Vehicle has the obligation to announce the non-return of the Motor Vehicle to the Insurer (for Motor Vehicles benefiting from insurance during the rental period offered by the Perpetoo Partner Insurer) and to Perpetoo.
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5.32.2For Motor Vehicles booked with payment per day:
- 5.32.2.1 If the Driver communicates to the Lessor that he/she is going to be late and the Motor Vehicle is returned no later than 1 hour after the time of return agreed between the Lessor and the Driver, Perpetoo recommends to the Users to show understanding.
- 5.32.2.2 If the Driver communicates to the Lessor that he/she is going to be late and the Motor Vehicle is returned later than 1 hour and within maximum 24 hours after the time of return agreed between the Lessor and the Driver, the latter shall pay a late return penalty equivalent to the double of the mount paid for 1 day of hire. The penalty shall be paid through the Application or in other way determined in the Rental Agreement.ATTENTION! In this case, for Motor Vehicles benefiting from insurance during the rental period offered by the Perpetoo Partner Insurer, the additional period of time which is not covered by insurance and any resulting damage shall be the responsibility of the Driver.
- 5.32.2.3 If the Driver does not communicate to the Lessor that he/she is going to be late, in case of being late more than 2 hours, the Lessor of the Motor Vehicle has the obligation to announce the non-return of the Motor Vehicle to the Insurer (for Motor Vehicles benefiting from insurance during the rental period offered by the Perpetoo Partner Insurer) and to Perpetoo.
- 5.32.2.4 If the Driver does not communicate to the Lessor that he/she is going to be late, in case of being late more than 24 hours, the Lessor of the Motor Vehicle has the obligation to announce the competent authorities, the Insurer (for Motor Vehicles benefiting from insurance during the rental period offered by the Perpetoo Partner Insurer) and Perpetoo. In this situation, Perpetoo Drive SRL reserves a right to take any necessary measures to protect the interests of the Application and of the Lessor of the Motor Vehicle.
- 5.32.3 Any late return of a Motor Vehicle for more than 5 days, entitles the Lessor to file a criminal complaint against the Driver with the competent authorities for breach of trust/theft.
- 5.33 Use of a Motor Vehicle by a third party. The Driver has no right to make the Motor Vehicle available for third parties, not even free of charge.
- 5.34 Deterioration of a Motor Vehicle. ATTENTION! In case that Driver is not able to return the Motor Vehicle in the same condition as when picked-up, including any deteriorations in its interior or on its exterior, the Driver is required to pay the real costs which are necessary to remove/repair the damage, unless such costs are covered by the insurance (for Motor Vehicles benefiting from insurance during the rental period offered by the Perpetoo Partner Insurer).
- 5.35 The fuel tank. ATTENTION! In case that the Driver returns a Motor Vehicle with a quantity of fuel less than the level of fuel at the time of picking-up the Motor Vehicle from the la Lessor, indicated in Annex 1 of the Rental Agreement, the Driver is required to pay to the Lessor the equivalent ammount for fuel. If it is not resolved in this way, then the Driver agrees to withhold from the excess/warranty the value for fuel supply that will be transferred to the Lessor by Perpetoo.
- 5.36 In case that the Driver drives a Motor Vehicle for more kilometres than the maximum mileage specified in the booking paid through the Application, the Driver has the obligation to calculate together with the Lessor and pay through the Application for any additional kilometre beyond the limit specified in the Application, based on the price per additional km, which is fixed and visible in the profile of each car in the Application.
- 5.37 Annex 1. Annex 1 of the Rental Agreement must be signed by both the Lessor and the Driver, at the time when the Motor Vehicle is picked-up and also when it is returned. The Driver is responsible for taking pictures and uploading them in the Application in case of finding any visible damage to the Motor Vehicle when the Driver takes possession of it. The Lessor is responsible for taking pictures and uploading them in the Application in case of finding any visible damage, not existing initially, to the Motor Vehicle, when the Lessor takes possession of it. Also, the Lessor will upload in the Application a copy of Annex 1 and will put an end to the lease. ATTENTION! This phase is important and obligatory for ensuring payment to the Lessor from Perpetoo.
- 5.38 Handing over the Motor Vehicle without a Rental Agreement. In case that the Motor Vehicle is handed over to the Driver by the Lessor without having a Rental Agreement, its use shall no longer be governed by these General Conditions or by the Rental Agreement. In this case, the use of the Motor Vehicle is not covered by the insurance made through the Application (for Motor Vehicles benefiting from insurance during the rental period offered by the Perpetoo Partner Insurer) and all nuisances resulting from this are the exclusive responsibility of the Users. Perpetoo reserves a right to remove the accounts of the Users involved without notice.
CHAPTER 6 – RIGHTS AND OBLIGATIONS OF THE LESSOR AND OF THE DRIVER
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6.1 General rights and obligations of the Driver and of the Lessor
- 6.1.1 The binding effect of the instructions in the Application. The Driver and the Lessor must always follow the instructions and act as specified in the Application.
- 6.1.2 Provision of real data. The Driver/Lessor confirms that all the data and statements which the Driver/Lessor has provided are true, particularly with regard to their personal data and contact details and the conditions for them to have the capacity of Driver/Lessor. If there is any change in respect of the personal data or if the personal data are inaccurate, then the Driver/Lessor shall immediately update such data in the Application or shall immediately inform Perpetoo thereof via email or by phone.
- 6.1.3 Exclusive offers and recommendations. Eligible Users may benefit from exclusive offers negotiated by Perpetoo with its Partners. The recommendation programme allows Users to get additional advantages by recommending the Perpetoo services to their friends at the moment when the friends concerned sign up for the Application and use it for the first time.
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6.2 The Driver’s rights and obligations
- 6.2.1 Access of third parties is forbidden. The Driver is forbidden to provide the Service or to make it available for any third party. The Driver must not give his/her access information or any other access to his/her user account to third parties and is required to take all reasonable measures to conceal such data. The Driver shall be fully responsible for any unauthorised use of these access data or of his/her user account and for any damage caused in this way to Perpetoo, the Lessor or any third party. If such passwords are lost or stolen or the right to use those passwords were infringed on in other way, the User shall have the obligation to inform immediately Perpetoo of this situation, and Perpetoo shall modify the access data.
- 6.2.2 Compliance with the laws in force. The Driver is required to comply with the legal provisions in force in Romania and with the EU laws. The Driver is fully responsible for any possible damage which could result from the transmission of data and information through the Application (example: those for rating the Lessors in the Application). Any possible damage caused in this way to the Lessor, Perpetoo or any third party shall be fully covered by the Driver.
- 6.2.3 Contractual sanctions. All contractual sanctions or penalties which are incumbent on the Driver under these General Conditions or under the Rental Agreement shall be paid by the Driver to the Lessor through the Application and the online payment partner service of Netopia Financial Services SRL (netopia-payments.com). No contractual penalty shall be paid directly to the Lessor. The Driver has taken note of and agrees that the contractual sanctions or penalties shall be paid automatically (through direct debit). If this is not possible, Perpetoo shall inform the Driver about how the Driver should pay a contractual penalty. The payment of contractual penalties is without prejudice to the right of the aggrieved person to compensation for fully covering the damage.
- 6.2.4 Liability for any kind of offences (including traffic offences). The Driver has taken note of and agrees that he/she is solely liable for any mistakes and illegal actions which he/she commits while using the Motor Vehicle. The Driver undertakes to take responsibility for his/her own committed actions and/or omissions made while using the Motor Vehicle, as well as to pay off all fines or any other amounts owed for the inappropriate use of the Motor Vehicle or non-compliance in any other way with the specific legislation and the obligations under this Agreement. In case of an illegal action for which the Driver is responsible, the Driver has taken note of and agrees that the Lessor is entitled to provide information about the Driver to the authorities investigating the action committed. In case of a sanction for an infraction committed by the Driver, the Lessor is entitled to ask (even through Perpetoo) that the Driver pays or reimburses the Lessor for the fine paid and all costs borne in connection with it. If this does not happen, the Driver has acknowledged and agrees that Perpetoo has the right to transfer to the Lessor, from the excess/warranty stopped at the time of booking, the due value.
- 6.2.5 The Driver has the obligation to inform the Lessor within 1 hour from the occurrence of an event, as well as to inform the competent bodies immediately after the occurrence of the event, about any event which caused the partial or total destruction or disappearance of the Motor Vehicle and to respond affirmatively to any requests from the Lessor and to any public or private institutions (Insurer, etc.) in order to repair the damage suffered by the Lessor, to ensure the right of recourse of the Lessor against the person to blame, using his/her best endeavours to that end and to assign his/her rights owed in the incident to the Lessor. These obligations are corroborated with the obligations detailed in Annex 1 – The insurance policy in case of accident, theft or other damage caused to the Motor Vehicle (for Motor Vehicles benefiting from insurance during the rental period offered by the Perpetoo Partner Insurer). ATTENTION! Damages brought to the Vehicle by a Driver under the influence of alcoholic beverages or substances are not covered by the Insurer and are the direct responsibility of the Driver. The Driver commits himself to bear the payment of all the damages of the Motor Vehicle due to the Lessor and accepts that Perpetoo will realize direct debit from his bank card to recover the damage in favor of the Lessor. The excess/warranty will be retained by Perpetoo and transferred to the Lessor in the amount necessary for the settlement of damages. If the settlement of the damage requires a sum of money lower than the value of the retained warranty, then Perpetoo will refund the difference to the Driver.
- 6.2.6 Prohibited activities. The Driver has taken note of and agrees not to:
- a) use the Motor Vehicle for the following activities: taxi services, car-sharing, rent-a-car, sports activities and rallies, transportation of people and/or goods beyond the maximum permitted load according to the technical specifications of the manufacturer, transportation of goods which require special transport conditions or authorisation, any other commercial activities;
- b) use the Motor Vehicle for transportation of travellers in exchange for a compensation;
- c) allow other driver to drive the Motor Vehicle during the rental period;
- d) bring changes to the Motor Vehicle without the prior, express and written approval of the Lessor;
- e) encumber the Motor Vehicle and use it as pledge irrespective of the purpose and especially for securing one’s own obligations or others’ obligations to third parties.
- 6.2.7 Expenses in connection with the Motor Vehicle. The Driver has the obligation to cover any expenses in connection with the fuel, parking tickets, any indemnity under these General Conditions and the Rental Agreement.
- 6.2.8 Automatic debit. The Driver has been informed of and agrees that Perpetoo executes, through the online payment partner service Netopia Financial Services SRL (netopia-payments.com), the automatic debit from the Driver’s bank account in those situations when, after the rental period has ended, the Driver does not willingly make, within 3 days, the payment in the Application of any differences which must be paid for the extension of the rental period or for a larger number of kilometres than initially agreed, traffic/parking fines, other charges (bridge, highways, translation of documents in case of damages etc.), or any other compensation which the Driver may owe to the Lessor or to Perpetoo under the Rental Agreement, its Annex 1 and these General Conditions.
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6.3 The Lessor’s rights and obligations
- 6.3.1 The notice, if the Motor Vehicle is not returned. The Lessor has the obligation to inform Perpetoo, not later than 1 hour, in case that a Motor Vehicle is not returned within the agreed term and according to clause 5.32 of these General Conditions. In case of failure to fulfil this obligation, the Insurer (for Motor Vehicles benefiting from insurance during the rental period offered by the Perpetoo Partner Insurer) will no longer pay the compensation or the compensation will be limited. At the same time, the Lessor shall inform without any delay the police and shall cooperate as necessary in the course of any criminal procedure.
- 6.3.2 Compliance with the relevant legislation. The Lessor has taken note of and agrees that, besides the obligations included in these General Conditions, the Agreement, the Rental Agreement and its Annex 1, the Lessor must also fulfil the obligations incumbent on the Lessor under the specific legislation in the area, including without being limited to fiscal regulations concerning the payment of tax for the income from the lease of the Motor Vehicle, in the area of rental services according to Law 38/2003, etc.
- 6.3.3 The Lessor is aware of and accepts that the income earned from leasing the Motor Vehicle through the Application is subject to tax. It is the Lessor’s responsibility to check any tax obligations and give all the statements required by the tax authorities.
- 6.3.4 The authorisation to receive the Price for Use and any amounts owed by the Driver to the Lessor. By concluding the Agreement and according to these General Conditions, the Lessor authorises Perpetoo to receive the Price for Use from the Driver and any other amounts which must be paid by the Driver in case of an extension of the rental period or a larger number of kilometres than initially agreed, traffic/parking fines, other charges (bridge, highways, excesses, car wash, fuel and translation of documents in case of damages etc.), or any other compensation which the Driver may owe to the Lessor or to Perpetoo under the Rental Agreement, its Annex 1 and these General Conditions.
- 6.3.5 The Lessor understands and accepts that the Lessor may not ask other price than indicated in his offer in the Application. The Lessor acknowledges and agrees that Perpetoo does not intervene in the Price for Use which has been chosen and which is entirely at the decision and within the responsibility of the Lessor. Perpetoo can make competitive recommendations so that the Lessor may make the best decision on the Price for Use to ask.
- 6.3.6 The Lessor agrees that the Lessor is fully responsible for the listed Motor Vehicle. Consequently, the Lessor declares and warrants that no Motor Vehicle which the Lessor has listed violates any of the rules in force or the agreements with third parties. Perpetoo cannot be held liable for violation of any agreement concluded between the Lessor of a Motor Vehicle and a third party, and also not for any failure by the Lessor of the Motor Vehicle to fulfil his/her obligations to third parties or for any other violation of applicable laws, rules and regulations. ATTENTION! For the Vehicles that benefit from the insurance during the rental period offered by the Perpetoo Partner Insurer, the Lessor agrees that he is fully responsible for the correctness of the data (from the Vehicle registration certificate) that he fill in the Application. Otherwise, the Certificate of Insurance issued for the reservation will not be valid.
- 6.3.7 For the Vehicles that benefit from the insurance during the rental period offered by the Perpetoo Partner Insurer, the Lessor agrees that it is fully responsible for starting the process in order to open the damage file within a maximum of 30 days from the damage report. Otherwise, Perpetoo reserves the right to return the excess/warranty in full to the Driver.
- 6.3.8 The Lessor knows and agrees that it is the Lessor’s obligation to comply independently with all tax obligations and pay all duties and charges owed to the state and to other parties as a result of the income made by using the Application. Perpetoo is not responsible for calculating and executing tax obligations, and the payment of duties and charges is fully the Lessor’s responsibility.
CHAPTER 7 – THE RENTAL PRICE
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- 7.1 The Rental Price consists in a fee for using the Motor Vehicle, calculated per day or per hour, with a specified maximum mileage included in the price displayed.
- 7.2 For the use by day, the Rental Price of a Motor Vehicle is set freely by the Lessor of the Motor Vehicle. There is the possibility to set differentiated rates depending on the number of rental days.
- 7.3 For the use by hour, the Rental Price of a Motor Vehicle is set automatically by the Application depending on the Rental Price per day set by the Lessor of the Motor Vehicle.
- 7.4 Perpetoo reserves a right to make recommendations to the Lessor on the choice of a competitive price. Perpetoo reserves a right to make automatically offers and promotional discounts to support the Lessors or the Drivers.
- 7.5 The Rental Price may be supplemented by additional costs, in which situation the Driver asks for and the Lessor may make available additional equipment, such as, but without being limited to child seat, suspended box etc.
- 7.6 The insurance premium. Once the Rental Price has been paid, Perpetoo also collects the insurance premiums for the booked Motor Vehicle to cover the insured risk throughout the insured period according to the insurance conditions. The insurance, which guarantees the risk cover of the Motor Vehicle during its use, is made available by the Insurer through Perpetoo. The details referring to the insurance of the booked Motor Vehicle may be seen in the Application and in Annex 1 of these General Conditions - The insurance policy in case of accident, theft or other damage caused to the Motor Vehicle. ATTENTION! It only applies to Motor Vehicles that will benefit from insurance from the Perpetoo Insurance Partner, exclusively during the Perpetoo rental period.
- 7.7 The excess/warranty. Once the Rental Price has been paid, Perpetoo also collects the amount of the excess/warranty for the booked Motor Vehicle. This amount shall be repaid to the Driver at the end of the booked period under the terms of the insurance and these General Conditions. If no damage is found at the end of the hire, the entire amount of the excess/warranty shall be paid back by Perpetoo to the Driver. In case of damage more than the amount of excess, the excess/warranty shall be transferred by Perpetoo to the Lessor, and the Insurer shall compensate for the rest of the sum. In case of damage less than the amount of excess, the excess/warranty shall be distributed by Perpetoo, based on the supporting documents of the repair workshop homologated by RAR, to the Lessor and the Driver. ATTENTION! When the excess / warranty is returned by Perpetoo, the amount is sent to the card issuing bank, following which the bank will allocate the amount to the Driver's account, within a period established by it. The allocation of the amount can take between 48 hours and 30 days, depending on the bank issuing the card. The term is not controlled or influenced by the Perpetoo Application.
CHAPTER 8 – PAYMENTS, RIGHTS AND OBLIGATIONS OF PERPETOO
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- 8.1 Payment methods. Perpetoo and the Lessor agree that all payments made by the Driver (including contractual penalties, the insurance premium or the excess/warranty) under this Rental Agreement and these General Conditions shall be paid directly to Perpetoo. However, Perpetoo is not the final receiver of these amounts. Perpetoo shall pay to the Lessor, without undue delay, the Rental Price of the Motor Vehicle minus the Remuneration owed to Perpetoo, within maximum 5 days after the end of the rental period, the return of the Motor Vehicle and the upload in the Application, by the Lessor, of a copy of Annex 1 of the Rental Agreement, signed both by the Lessor and the Driver. The contractual penalties and the compensations for damages shall be paid without delay at the time when they are credited in the Perpetoo account.
- 8.2 Remuneration. For the intermediation made based on the Agreement, Perpetoo is entitled to Remuneration from the Lessor, calculated by applying to the Rental Price set by the Lessor a percentage set by the Parties and accepted by the Lessor in its user account in the category Special Conditions for Renting Motor Vehicles through the Perpetoo Application. The Remuneration shall be withheld by Perpetoo from the Rental Price. The details referring to the Remuneration shall be available for every Lessor in their user account in the Perpetoo Application, under the name Special Conditions for Renting Motor Vehicles through the Perpetoo Application, as part of the unnamed Agreement between Perpetoo Drive SRL and the Lessor.
- 8.3 The due date of the Remuneration. The Remuneration for Perpetoo is due immediately after the payment of the Rental Price by the Driver.
- 8.4 Restricting/suspending the provision of the Service. Perpetoo reserves a right to restrict or suspend the right to the provision of the Service without prior notice, including by making the entire Application inaccessible or cancelling a user account, especially if Perpetoo suspects that the Lessor/Driver acts illegally or that these General Conditions have been violated or in other cases which give the right for Perpetoo to withdraw from the Agreement.
- 8.5 Moreover, Perpetoo is entitled to restrict or to interrupt the provision of the Service for a period necessary for the maintenance or repair of the equipment, the Application or any other product, which is necessary for the provision of the Service.
- 8.6 Changes to the Application. Perpetoo reserves a right to change the features of the Application at any moment, including by making it inaccessible, with no compensation and no prior notice. Perpetoo shall inform the Users about these changes by publishing them in the Application or by any other means which are considered appropriate by Perpetoo. The User is not required to download the updated Application, but in this case Perpetoo cannot guarantee the functionality of the Service.
- 8.7 Marketing communications. The Application may also include marketing communications which promote products or services from various entities, a fact of which the Driver/Lessor has taken note and expresses their agreement thereto through these General Conditions. Perpetoo may inform the Driver/Lessor about its new services throughout the term of the Agreement, based on this consent, which may be withdrawn by the Driver/Lessor at any time in accordance with the applicable law.
- 8.8 Assignment of rights and obligations. Perpetoo has the right to assign at any time any rights or obligations arising from these General Conditions or from the entire Agreement to a third party, without the consent of the Driver/Lessor.
- 8.9 Monitoring the Application. Perpetoo is entitled to use technical means to monitor the Application, so as to keep it secure and react to any possible threats. No specific user data are saved this way, except for the data provided during registration and in accordance with these General Conditions and Annex 3 - Privacy Policy.
CHAPTER 9 – INSURANCE AND LIABILITY
- ATTENTION! Article 9 applies only to Motor Vehicles that will benefit from insurance from the Perpetoo Insurance Partner, exclusively during the Perpetoo rental period.
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- 9.1 The Perpetoo Service includes the insurance of every Motor Vehicle throughout the term of the Rental Agreement based on which the Motor Vehicle is hired. The insurance shall become effective at the time of handover of the Motor Vehicle by the Lessor to the Driver and is valid for the period booked through the Application.
- 9.2 The Insurance Certificate. The Insurance Certificate includes, in addition to the insurance of the Motor Vehicle, the general accident insurance for the driver and the people in the car. The degree of insurance is specified in the Insurance Certificate received via email by the User at the time of confirmation of the payment and the booking. The Driver and the Lessor are required to acquaint themselves with the Insurance Certificate and its conditions.
- 9.3 In case of damages, the Excess shall have been paid by the Driver, according to the insurance conditions, ever since the initial payment for confirming the booking.
- 9.4 The insurance is obligatory and automatically concluded without any other formalities at the time when the full payment for the booking is made through the payment system available in the Application.
- 9.5 The insurance made at the time of booking the Motor Vehicle does not cover the Users (the Driver and the Lessor) for damages which did not occur within the rental period according to the booking in the Application (from the day and time of pick-up until the day and time of return, with an accepted safety margin of 1 hour at most) and is valid only in Romania, as specified in Annex 1B, part of these Terms and Conditions.
- 9.6 The maximum duration of insurance. Only short time hires may be insured. Therefore, no contract of use will exceed 30 consecutive days. In case that the Driver and the Lessor of the Motor Vehicle agree to extend a booking, which has already begun for more than 30 days, they must conclude a new Rental Agreement through the Application. The total duration of a series of successive hires may never exceed 3 months without the Lessor of the Motor Vehicle regaining full use of their Motor Vehicle. Failure to comply with these conditions with regard to the duration of hire shall lead to the automatic loss of insurance cover.
- 9.7 Exclusion from insurance. In particular, the following events in connection with the use of the Motor Vehicle are excluded from insurance according to the Insurance Certificate received: damage to those components of the Motor Vehicle which were already damaged at the time of making the insurance, mentioned in Annex 1 of the Rental Agreement or which come out from the pictures taken by the Users; damage caused if the Motor Vehicle was driven or acted on, at the time of the accident, by a person who has no valid driving licence for that category of motor vehicles or has their driving licence suspended, annulled or withheld for annulment or suspension, without having a provisory driving authorisation or if such authorisation expired; use under the influence of alcohol or substances; use in conflict with the purpose set by the manufacturer, use on race circuits or in any official or non-official race; a Motor Vehicle which is not operational. ATTENTION! According to the insurance conditions, vehicles older than 7 years are not covered by roadside assistance in case of technical failure. The move with a platform and its payment will be the responsibility of the Lessor. If desired, the Driver may take the Motor Vehicle to a workshop to remedy the temporary technical failure. If desired, the Driver may also pay the amount of the technical failure remedy. In this case he will have to keep all the supporting documents so that he can be refunded by the Lessor the amounts of money paid for the transport and/or the repair of the technical failure. The Lessor will be responsible for the reimbursement to the Driver of the expenses that are not covered by the insurance (eg. the expenses with the platform and / or the workshop).
- 9.8 The procedure in case of occurrence of an event is presented in Annex 1 of these General Conditions – The insurance policy in case of accident, theft or other damage caused to the Motor Vehicle.
- 9.9 Driver’s liability. The Driver shall be liable for any damage caused as a result of using the Motor Vehicle, meaning damage which is not covered by the insurance under the Rental Agreement, including the payment of the excess. The Driver is required to cover any harm caused to the aggrieved party and any kind of damage caused by his/her use of the Motor Vehicle.
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9.10 Limitation of Perpetoo’s liability:
- 9.10.1 Perpetoo Drive SRL shall not be liable for any damage caused as a result of a violation of contractual and/or legal obligations by the Driver or by the Lessor or for damage which will be caused if the Motor Vehicle is used contrary to legal regulations and/or these General Conditions.
- 9.10.2 Perpetoo Drive SRL is not liable for any illegal actions committed by the Driver when using the Motor Vehicle and is also not liable for the conduct of the Lessor/Driver, and Perpetoo Drive SRL cannot be held liable for any kind of damage which might be caused by such actions and conduct. Perpetoo Drive SRL cannot be coerced and has no liability with regard to fines or any other amounts due for inappropriate use of the Motor Vehicle, the theft of the Motor Vehicle or any other harm caused by the Driver/Lessor through their own actions and in connection with the Rental Agreement.
- 9.10.3 Perpetoo Drive SRL is not responsible for calculating and fulfilling the tax obligations of the Lessor and the payment of any charges in connection with the Rental Price is fully the responsibility of the Lessor.
- 9.10.4 Perpetoo Drive SRL is not responsible for the compliance of the Lessor/Driver with the legal provisions in force, the Lessor/Driver being required to pay off all damages, fines, charges which might be requested as a result of a violation by the Lessor/Driver of any legal provision in force.
- 9.10.5 Perpetoo Drive SRL cannot be held liable for the incorrect functioning of the Application, the Service, including the lack of available Motor Vehicles, for the refusal of booking requests by Lessors of the Motor Vehicles or for ratings given between Users.
- 9.10.6 Perpetoo does not warrant any guarantees with regard to the Application, the Service or the recommendation programme. The User is responsible for his/her choice to use the Service and the Perpetoo Application.
- 9.10.7 The User agrees that Perpetoo has no obligation to carry out a check of the Motor Vehicles listed by the Lessors, and Perpetoo performs this operation aleatory. Perpetoo reserves a right to check such entries at its own discretion. Perpetoo carries out such checks in order to provide the best conditions for using the Service and the Application.
- 9.10.8 Perpetoo is not responsible for checking the identity documents of Users or the existence and validity of driving licenses. The Users must check the identity of their co-contractor, the documents of the Motor Vehicle, the driving licence and the means of electronic payment (bank card) of the Driver at the time when the Motor Vehicle is picked up and make sure that they are exactly as those received through the notice in the Application at the time of confirmation of the booking and as recorded in Annex 1 of the Rental Agreement.
- 9.10.9 Perpetoo is not responsible for checking the information entered by the Users in their lists and ratings. The User is considered the sole author of the content of the User’s lists and ratings, and the full responsibility relies with the User. Perpetoo cannot be held liable for any kind of forgery, inaccurate or erroneous information uploaded by a User in the Application.
- 9.10.10 In no circumstances can Perpetoo be held liable for direct or indirect damages which may be caused by its website, mobile applications or any part of its Service, for the unavailability of the website, mobile applications or any part of the Perpetoo Service.
- 9.11 The security of the Application. Users have been informed of and accept that, although Perpetoo Drive SRL has made every effort to ensure the security of the Application, communication via the internet may not be secure, and the transferred data may be pirated or lost. Users have been informed of and accept that, during the use of the Service or of other online services, there may be certain applications by which any third person may get access to their mobile device. Perpetoo Drive SRL shall not be liable for any kind of damage arising from or otherwise connected with this third-party access to Users’ mobile devices. Only the Driver/Lessor shall be responsible for the security of their devices against unauthorised attacks.
ACHAPTER 10 – DISPUTES AND THE GOVERNING LAW
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- 10.1 In case of any dispute with regard to the interpretation or the performance of these General Conditions, the Agreement, the Rental Agreement and its Annex 1, the parties undertake to look for an amicable solution. If no amicable solution is possible, the dispute shall be settled by the competent courts of law and according to the laws of Romania.
- 10.2 If requested by a competent authority or by the Users, Perpetoo Drive SRL may assist in solving any possible dispute arisen between the Lessor and the Driver. To that end, the Driver and the Lessor agree that all the data saved in the Application may be used for solving disputes.
- 10.3 These General Conditions, the Agreement, Rental Agreement and its Annex 1, as well as all relations in connection with them shall be governed by the Romanian law.
CHAPTER 11 – AMENDMENT OF THE GENERAL CONDITIONS
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- 11.1 Perpetoo reserves a right to amend and update these General Conditions and has the obligation to inform the Users through the Application or by any other appropriate means with regard to any change of these General Conditions at least 5 days before their entry into force. The new version of these General Conditions shall be available in the Application.
- 11.2 The Users may object to the new version of the General Conditions within 30 days from the amendment notice. After that period, all the amendments shall be considered to have been accepted. If a User does not accept the new General Conditions, the User must immediately stop using the Application and the Service. The amended or updated version of the General Conditions annuls and replaces all previous versions.
CHAPTER 12 – FINAL CLAUSES
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